Conference Registration Policies


Confirmation Letter

Once FDLI has processed your registration, you will be sent a confirmation letter. If you have not received a letter before the meeting date, please contact FDLI to make sure we have received your registration.


On-Site Registrations

Individuals not registered within 3 business days of the meeting, must register on-site. On-site registration is on a "space-available" basis; late registrants are not guaranteed materials or meals. Please call FDLI to confirm space and availability.


Cancellations and Refunds

Registrations may be cancelled for a full refund (less a $75 processing fee) if FDLI is notified in writing by 5pm (ET), ten business days before the meeting. Registrations may be transferred one time for an alternate meeting. If the alternate meeting is of greater value, the registrant will be responsible for the difference, including a $50 processing fee. If the alternate meeting is of lesser value, FDLI will refund the difference, minus a $50 processing fee. Because of costs that FDLI incurs, registration fees will not be refunded if notification of a cancellation or request for transfer is received after the cut-off date. All cancellations must be in writing. No refunds will be given to no-shows. In the event that FDLI cancels a meeting, FDLI is not responsible for any airfare, hotel, or other costs incurred by registrants. Some program topics and speakers may be subject to change without notice.

All refunds and price adjustments will be applied against the original form of payment.


Overpayments

A $25 processing fee will be charged for refunds of all overpayments. If you are not sure if your organization is a member of FDLI, please call (202) 371-1420 or (800) 956-6293 before registering.


FDLI Guarantee

FDLI stands behind all of its seminars. If you are not satisfied with this seminar, simply state the reason(s) in writing and we will refund your money.